Contact information
Get in Touch
We'd love to hear from you! Whether you have questions about our faith-based content, need support with your order, or want to discuss a custom video production project, we're here to help.
Primary Contact
Email: gloryhouseStudios@gmail.com
Response Time: Within 24-48 hours during business days
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM EST
Mailing Address
Glory House Studios
[Your Street Address]
Marietta, GA [Your ZIP Code]
United States
Please note: This address is for correspondence only. We are primarily a digital business and encourage email contact for fastest response.
Connect With Us Online
Website: [Your Website URL]
Social Media: @GloryHouseStudios
Follow us for behind-the-scenes content, new releases, and inspirational updates from our faith-based media ministry.
What Can We Help You With?
🎬 Video Production Services
Ready to bring your vision to life? Contact us to discuss:
- Commercial video production
- Music videos
- Documentary filmmaking
- Wedding videography
- Corporate training videos
- Event coverage
- Custom consultation
Get Started: Email us with "VIDEO SERVICES" in the subject line
🛒 Order Support
Need help with your purchase? We're here for:
- Order status and tracking
- Digital download issues
- Account access problems
- Payment questions
- Product recommendations
Get Help: Email us with your order number
🎭 Content Questions
Have questions about our movies, music, or books?
- Content ratings and age appropriateness
- Biblical themes and messages
- Technical specifications
- Availability in different formats
- Bulk orders for churches/groups
Learn More: Email us with "CONTENT QUESTION" in the subject line
🤝 Partnership & Ministry
Interested in partnering with us?
- Church partnerships and screenings
- Ministry collaboration opportunities
- Missionary support inquiries
- Bulk licensing for organizations
- International distribution
Let's Connect: Email us with "PARTNERSHIP" in the subject line
💡 General Inquiries
Everything else:
- Press and media requests
- Feedback and suggestions
- Technical website issues
- Privacy and policy questions
Before You Contact Us
To help us serve you better, please:
✅ Check our FAQ section first - Many common questions are answered there
✅ Have your order number ready - If contacting about a purchase
✅ Be specific - Detailed questions get detailed answers
✅ Include relevant information - Project details, deadlines, budget ranges
Response Times
Email Responses:
- Standard Inquiries: 24-48 hours
- Technical Support: Within 24 hours
- Service Quotes: 48-72 hours
- Partnership Requests: 3-5 business days
Please Note: We do not provide phone support at this time. Email allows us to give you detailed, thoughtful responses and maintain records of our communication.
Emergency Contact
For Urgent Issues Only: If you have a time-sensitive emergency related to:
- Wedding videography within 48 hours of your event
- Critical technical issues with purchased content
- Payment processing problems requiring immediate attention
Email us with "URGENT" in the subject line and we'll prioritize your message.
International Customers
Global Reach, Personal Service
We welcome customers from around the world! When contacting us internationally:
- Email in English for fastest response
- Include your country in your message
- Specify your time zone for scheduling calls if needed
- Ask about shipping availability to your location
Ministry Prayer Requests
As a faith-based organization, we believe in the power of prayer. If you'd like us to pray for you or your family, please email us with "PRAYER REQUEST" in the subject line.
"Be anxious for nothing, but in everything by prayer and supplication, with thanksgiving, let your requests be made known to God." - Philippians 4:6
Our Commitment to You
When you contact Glory House Studios, you can expect:
🙏 Christian Values - We treat every person with respect, kindness, and integrity
⚡ Prompt Response - Professional service within our stated timeframes
💡 Expert Guidance - Knowledgeable answers from our experienced team
🎯 Solution-Focused - We work to solve problems and exceed expectations
❤️ Ministry Heart - We're here to serve, not just sell
Contact Form
Prefer a Contact Form? [If your Shopify store has a contact form, mention it here]
Fill out our online contact form for organized communication and faster response times.
Join Our Community
Newsletter Signup
Stay connected with Glory House Studios:
- New release announcements
- Exclusive behind-the-scenes content
- Special offers and promotions
- Ministry updates and prayer requests
- Inspirational messages and biblical encouragement
Email us with "NEWSLETTER" in the subject line to join our community.
Our Mission Reminder
"To glorify Jesus Christ through excellence in media, reaching a global audience with stories of redemption, holiness, truth, and beauty. We are ambassadors for Christ, sent out with the message of reconciliation as described in 2 Corinthians 5:20."
Your support helps us continue creating faith-based content and caring for orphans, widows, and those in need as commanded in James 1:27.
We look forward to hearing from you and serving you with excellence!
The Glory House Studios Team
"Making Christ known through excellent storytelling